Service Terms

Last updated: November 5, 2026

This agreement is between Crest Havo AI ("we," "us") and the business signing up for the AI Receptionist service ("you"). By checking the box at checkout and paying, you agree to these terms.

1. The service

We set up and manage an AI receptionist that answers your business's missed or unanswered calls, collects caller details, flags urgent calls, and sends you call summaries by text and email. Setup is included.

2. Price and billing

The service costs $397 per month. Your card is charged automatically on the same day each month, starting on the day you sign up.

3. 90-day minimum commitment

You agree to a minimum term of 90 days (your first 3 monthly payments). After the first 90 days, the service continues month to month until you cancel.

4. Cancelling

• After your first 90 days, you can cancel at any time by emailing [email protected] or texting (270) 350-1944. Cancellation takes effect at the end of your current paid month. No further charges after that.
• If you cancel before the 90 days are up, your remaining monthly payments within the first 90 days are still due, and the service stays active until the end of that period.

5. Refunds

Monthly payments are non-refundable, including for partial months.

6. Failed payments

If a payment fails, we will retry the card and email you a link to update it. If payment is not received within 14 days, we may pause the service until the balance is paid.

7. Your responsibilities

You are responsible for the accuracy of the information you give us (services, hours, prices, policies), for setting up call forwarding on your phone line, and for following up with callers. The receptionist takes messages and routes calls; it does not dispatch technicians or guarantee appointments.

8. Call recording

Calls answered by the AI receptionist may be recorded and transcribed. The receptionist tells callers this at the start of each call.

9. Limitation of liability

The service depends on phone carriers and third-party software and may occasionally be unavailable. We are not liable for lost business, missed calls, or indirect damages. Our total liability is limited to the amount you paid us in the 3 months before the claim.

10. Changes

We may update these terms or the price with at least 30 days' written notice. Price changes will not take effect during your first 90 days.

11. Governing law

This agreement is governed by the laws of the State of Tennessee.

Questions: [email protected] | (270) 350-1944